Cloud MIX Buds

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  • Cloud Mix Buds battery levels

    Checking the Charging Case Battery Level Press the charging case button to check the charging case’s battery level, indicated by a blink, and hold of the case’s status LED. NGENUITY Mobile can detail the remaining battery life percentage of each earbud.

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  • Cloud MIX Buds Charging Case

    Cloud MIX Buds Charging Case ​​ ​​ ​ It is recommended that the charging case and earbuds be fully charged before first use. When charging, the charging case status LED will indicate the battery level of the earbuds. If neither earbud is in the charging case, the case status LED will indicate the ba

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  • Cloud Mix buds case is dying unexpectedly

    Please contact customer support at https://hyperx.com/pages/support

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  • Cloud Mix Buds Quick Start Guide

    Cloud Mix Buds Quick Start Guide

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  • Connecting the Low Latency USB Adapter

    ​​ Connect the low latency USB adapter to your mobile device, PC, or video game console. The USB adapter status LED will begin flashing white. When not being used with a mobile device, it is recommended that the included extension adapter and USB-C to USB-A cables be used. When the earbuds are power

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  • Will there be firmware updates/upgrades available for Cloud MIX Buds?

    Yes – all updates will be executed via NGENUITY Desktop as 3 items need to be upgraded simultaneously (the 2.4 GHz dongle, charging case, and earbuds).

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  • Cloud MIX Buds Touch Controls

    ​​ The following media controls are available when using Bluetooth® or the low latency USB adapter: ​​ The following phone controls are available when using Bluetooth®: ​​ Note: Touch control functionality can vary between devices and apps Muting the Microphones When Using the Low Latency USB Adapte

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  • Can I use a single Cloud MIX Buds earbud as a stand-alone device?

    Yes, you can decide if you want to use both earbuds at once or utilize a single earbud by itself. Note: if you decide to utilize a single earbud, audio will be downmixed to mono so you won't miss audio that might be panned all the way to- the left (hard left) or all the way to the right (hard right)

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  • Cloud MIX Buds Setting up Bluetooth With PC

    Pair the earbuds to the PC and remove them from the case. Windows 10: Under the Playback tab, verify that “HyperX Cloud MIX Buds Stereo” is set as Default Device and “HyperX Cloud MIX Buds Hands-Free AG Audio” is set as Default Communications Device. Under the Recording tab, verify that “HyperX Clou

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  • Cloud MIX Buds Setting Up Low Latency Adapter With PC

    1. Connect the dongle to the PC. 2. Take earbuds out of case. They will automatically connect to the dongle 3. Windows 10: Right click Speaker icon > Select Sounds Windows 11: Right click Speaker icon > Select Go to Settings > Select More sound settings Under the Playback tab, click on “HyperX Cloud

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