Why does my Cloud Flight for PS headset have connection issues?
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This may be caused by environmental interference around where the USB adapter is plugged in. Below are some tips that may help address this issue:
Avoid plugging the dongle into USB hubs near other peripherals. This is especially true when using externally-powered hubs or accessories, as the electrical noise from the extra power supplies can cause significant interference.
Avoid having your console or dongle in an enclosed metal media cabinet.
Use a short USB extension cable with the USB dongle. This may help remove interference originating around the USB dongle from the motherboard or USB hub.