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Knowledge Base Articles
Knowledge Base Articles
The Cloud Mix supports AptX and AptX Low Latency. It does not support AptX HD or AptX Adaptive.
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Cloud MIX
To perform a factory reset on the headset, hold the power button and volume up button together for 7 seconds. The status LED will flash blue 5 times and light up red for 1 second. The headset will turn off automatically.
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Cloud MIX
Cloud MIX Specifications Headphone Driver: Custom dynamic, 40mm with neodymium magnets Type: Circumaural, closed-back Frequency response: 10Hz–40,000Hz Impedance: 40 Ω Sound pressure level: 100dBSPL/mW at 1kHz THD: < 2% Weight: 260g Weight with mic: 275g Cable length: Detachable headset cable: 1.3m
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Cloud MIX
Cloud MIX 2 Using 3.5mm Connection Headset power is required for noise control when using a wired connection. Note: The wired connection does not support microphone audio
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Cloud MIX 2
Wired headset setup 1. Connect the detachable microphone to the headset’s microphone port. Push until the microphone sits flush. 2. Connect the 3.5mm cable plug with the grey portion into the headset’s cable port. Push until you feel a click and there is no visible grey portion. 3. Connect the oppos
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Cloud MIX
Cloud MIX 2 Connection Modes Dual Mode (default): The headset can connect to a 2.4GHz Ultra-Low Latency USB dongle and Bluetooth device. In this Mode, the headset prioritizes the USB dongle connection and automatically switches to Bluetooth for communication if the dongle connection becomes unavaila
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Cloud MIX 2
Cloud MIX 2 Factory Reset Press and hold [ Power ] & [ Multifunction ] button for 10 seconds to initiate Factory Reset. The power status LED will start blinking red and white.
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Cloud MIX 2
In-line controller Rotate the volume wheel to increase/decrease the volume. Slide the microphone mute switch up or down to mute/unmute the microphone. The red mark on the switch indicates that the mic is muted
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Cloud MIX
Cloud MIX 2 Manually Pairing USB Adapter 1. Plug the USB Adapter into a support device. 2. Make sure headset is powered off, then press and hold the [Power] button for 10 seconds. The headset status LED will begin flashing white quickly. 3. Press and hold the USB adapter button for 10 seconds until
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Cloud MIX 2