Cloud Alpha Family

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  • Cloud Alpha S Using with PC

    Connecting Headset to PC 1. Connect the headset into the USB audio control mixer with the 3.5mm 4-pole cable. 2. Connect the USB audio control mixer into the PC’s USB port. Windows Setup 1. Right click speaker icon in system tray, then select Open Sound settings. 2. In Sound settings window, select

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  • Cloud Alpha S USB Audio Control Mixer

    Mic mute / mic monitoring button Press the mic mute/mic monitoring button to toggle mic mute on or off. LED On – Mic muted LED Off – Mic active Hold the button for 3 seconds to toggle mic monitoring on or off. Headset volume buttons Press the volume +/- buttons to adjust headset master volume up or

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  • Cloud Alpha 2 Wireless - Hardware Reset (Odd behavior / unresponsive controls)

    Performing a hardware reset on the headset will do a soft reset on all the internal hardware. This may be useful if the headset has unusual behavior, such as unresponsive controls. To perform a hardware reset, press and hold the mic mute button and the multifunction button for 5 seconds. The headset

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  • Is the Cloud Alpha S compatible with the PS4?

    You can connect it to your PS4 via either 3.5mm directly into the controller, or using the included USB sound card. Please note that the Game/Chat balance feature is Windows exclusive and will not work with PlayStation consoles.

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  • Cloud Alpha Air - Visão geral

    Botão para silenciar o microfone Conector de auscultadores de 3,5 mm Porta do microfone Roda de volume Microfone destacável LED indicador de silenciamento do microfone Cabo de extensão para PC de 3,5 mm dongle USB Adaptador USB-C para USB-A Cabo destacável de 3,5 mm (5 pólos para 4 pólos)

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  • Cloud Alpha S Bass Adjustment

    Cloud Alpha S Bass Adjustment Move the bass adjustment sliders up or down to change the amount of bass in the headset. Move the sliders up for more bass. Move the sliders down for less bass.

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  • Cloud Alpha Wireless Wireless Range

    The Cloud Alpha Wireless range is up to 20 meters *Wireless range may vary due to environmental conditions.

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  • Cloud Alpha 2 Wireless - Audio is not working when NGENUITY is not running

    NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir

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  • Cloud Alpha 2 Wireless - "Something went wrong" when installing drivers

    NGENUITY requires administrative permission to install the drivers. With default User Accoount Control settings, you should receive a pop-up for "DriverInstaller". You will need to click "Yes" for the drivers to install. You may also need to adjust User Account Control settings.

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  • Cloud Alpha S User Manual

    Cloud Alpha S User Manual

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