Cloud Alpha Family

Cloud Alpha 2 Wireless - Firmware v124 Change log Resolved an issue where devices failed to communicate properly with NGENUITY after resuming from sleep mode. Fixed a bug where lighting settings were not being saved on DAC keys. Addressed issue where Bluetooth functionality could fail when charging

Cloud Alpha Quick Start Guide

Cloud Alpha Overview A. Headband adjustment slider B. Detachable noise cancellation mic C. Detachable headset cable D. In-line audio control E. PC Extension cable with 3.5mm stereo and mic plugs

Single Press: Play / Pause, Answer Call Double Press: Skip Track, End Call, Reject Call Triple Press: Previous Track Long Press (2 seconds): Activate Voice Assistant Note: Button functionality can vary between devices and apps.

1. Slide the headset wireless mode switch to the WiFi symbol and the base station mode switch to "HEADSET". 2. Power ON the headset.

Headphone Driver: Custom dynamic, 50mm with neodymium magnets Type: Circumaural, Closed back Frequency response: 13Hz – 27kHz Impedance: 65 Ω Sound pressure level: 99dBSPL/mW at 1kHz T.H.D.: ≤ 1% Weight: 310g Weight with mic: 321g Cable length: Detachable headset cable (1m) Connection type: Detachab

Make sure that the HyperX Audio Drivers are installed. Check Windows sound settings and make sure the following devices are assigned correctly: Default playback device: NGENUITY -- 8 Channel Spatial Default playback communications device: NGENUITY -- Chat Default recording device: NGENUITY -- Microp

Headphone Driver: Custom dynamic, 50mm with neodymium magnets Type: Circumaural, closed back Frequency response: 13Hz–27,000 Hz Impedance: 65 Ω Sound pressure level: 98dBSPL/mW at 1kHz THD: < 1% Weight: 298g Weight w/ mic: 336g Cable length and type: Detachable headset (1.3m) + PC extension cable (2

Performing a factory reset on the headset will reset the headset and base station to default settings and remove pairing info with paired Bluetooth devices. To perform the factory reset from the headset side: Press and hold the power button and the multifunction button for 10 seconds to initiate fac

1. While the headset is powered off, hold down the power button for about 10 seconds until the headset status LED starts blinking white rapidly. The headset is now in pairing mode. 2. While the base station is plugged in and the base station output mode switch is set to headset, hold the top 3 butto