Cloud III Series

Articles - Category Page

  • Cloud III Wireless Usage

    Usage ​ Please note, all Cloud III Wireless settings configured within NGENUITY on PC (other than the auto-power-off setting) are saved software-side. They will not carry over when using the headset on another platform eg. console.

    Knowledge Base Article

  • Cloud III S Wireless - Instant Pair - Pairing with OMEN by HP Gaming Laptop

    Locate the Wireless Module. Open the OMEN laptop screen. Identify the wireless receiver module located on the top right corner of the screen bezel. Set the Headset to Adapter Mode. Slide the connection mode switch on the headset to WiFi mode. With the headset in Adapter mode, hold down the power but

    Knowledge Base Article

  • Cloud III S Wireless - Instant Pair - Manual Pairing with an OMEN Laptop via NGENUITY

    *This method is only possible if the OMEN laptop has already previously paired with a compatible Instant Pair headset. Open the NGENUITY software. Go to the Settings tab. Under “Connected Hardware,” select HyperX Wireless Embedded Receiver. Click Pair new headset to set the OMEN system in pairing mo

    Knowledge Base Article

  • Cloud III S Wireless - PlayStation 5 - USB Adapter Mode (2.4GHz)

    Connect the USB wireless dongle to your device. Set headset mode switch to the WiFi icon. Power on the headset. To ensure the headset is configured correctly on the PS5, follow the steps below: Go to the home page and select Settings > Sound. Under Microphone, set the following: Input Device: USB He

    Knowledge Base Article

  • Cloud III Mic Mute Button and Volume Wheel

    Mic Mute Button Press the button to turn the mic mute on/off • LED On: Mic muted • LED Off: Mic active Volume Wheel Scroll up or down to adjust the volume level. WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended periods.

    Knowledge Base Article

  • HyperX Cloud III S Wireless User Manual

    HyperX Cloud III S Wireless User Manual

    Knowledge Base Article

  • Cloud III Wireless Status LED

    Status LED ​

    Knowledge Base Article

  • Cloud III S Wireless - Windows 11 - USB Adapter Mode (2.4GHz)

    Connect the USB wireless dongle to your device. Set headset mode switch to the WiFi icon. Power on the headset. To ensure the headset is configured correctly on the PC, follow the steps below. Right-click on the sound icon in the system tray and select Sound Settings. Set the output device to Speake

    Knowledge Base Article

  • Cloud III S Wireless - Instant Pair - Troubleshooting

    Instant Pair should be possible as long as the OMEN laptop is “Connection Ready” in NGENUITY settings and the headset has not been previously paired with another OMEN laptop. If either the OMEN laptop or the headset has been paired already, both the laptop and the headset need the Instant Pair pairi

    Knowledge Base Article

  • Cloud III S Wireless Battery Replacement

    Power off the headset. Carefully pull the right ear cushion from the headset. Unscrew the 4x Phillips screws to separate the driver cover from the right earcup. Gently separate the cover from the earcup to avoid any damage. Locate and remove the battery secured with the connector. Place new battery

    Knowledge Base Article