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Knowledge Base Articles
Knowledge Base Articles
Cloud II Overview A. Leatherette Headband w/ HyperX Logo B. Aluminuk Arm to Adjust Headband C. Attached Cable w/3.5mm input jack D. Detachable Microphone with Adjustable Arm and Condenser E. 3.5mm Audio Input Jack F. Extra Set of Ear Cushions G. Control Box Cable w/ USB Connector and Control Box H
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Cloud II
Usage (with Control Box) Connect the headset’s 3.5mm audio jack to the input jack on the USB control box. The USB control box then connects to a computer using the USB connector on the end of the control box. To ensure that HyperX Cloud II is the default audio device, you must follow these instructi
Knowledge Base Article
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Cloud II
Charging the Headset It is recommended to fully charge your headset before first use. When charging the headset, the headset status LED will indicate the current charge status Wired charging To charge the headset via wired, plug the headset to a USB port with the USB charge cable.
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Cloud II Wireless
*Supported only on compatible HP OMEN systems and a compatible Cloud II Core Wireless version. Usage with HP OMEN System 1. Power on the HP OMEN system 2. Power on the headset. The headset will automatically connect to the system.
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Cloud II Core Wireless
*Advanced Troubleshooting. Do not attempt if you are unsure. We highly recommend reaching out to the HyperX support team for assistance. Verify that the DTS APO service "DtsHpXV2Apo4Service" is running. Can be checked in Windows "Services" App. If DTS APO service is not running, try installing Visua
Knowledge Base Article
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Cloud II Wireless DTS
Cloud II Core Wireless Mic mute/mic monitoring button Mic mute toggle - Press the button to turn the mic mute on/off Mic monitoring toggle - Hold the button for 3 seconds to toggle mic monitoring on/off
Knowledge Base Article
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Cloud II Core Wireless
Setting up with PlayStation 4 1. Set Input Device to USB Headset (HyperX Cloud II Wireless) 2. Set Output Device to USB Headset (HyperX Cloud II Wireless) 3. Set Output to Headphones to All Audio 4, Set Volume Control (Headphones) to maximum
Knowledge Base Article
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Cloud II Wireless
It is recommended to fully charge your headset before first use.
Knowledge Base Article
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Cloud II Core Wireless
A, Status LED B. Power Button C. Mic mute/ mic monitoring button D. Volume wheel E. USB-C charge port F. Microphone port G. Detachable microphone H. USB wireless dongle I. Dongle pairing pinhole. J. Dongle status LED K. USB-C charge cable
Knowledge Base Article
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Cloud II Core Wireless
Pairing to HP OMEN USB dongle 1. Open NGENUITY. 2. Plug in the optional, external USB dongle which came with the headset. 3. If USB wireless dongle is plugged into supported HP OMEN system, NGENUITY will prompt user if they want to pair the headset to the dongle or continue to use direct system conn
Knowledge Base Article
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Cloud II Core Wireless