HyperX Support Center
Knowledge Base Articles
Knowledge Base Articles
Power Button Hold down for 3 seconds > Power on headset Hold down for 5 seconds > Power off headset Press once > Play/pause audio Microphone Mute Move switch up > Disable microphone mute Move switch down > Enable microphone mute Microphone volume wheel Scroll > Adjust microphone volume level Short p
Knowledge Base Article
•
Cloud Orbit S
Standard gestures and Twitch mode cannot be used simultaneously in the Orbit software.
Knowledge Base Article
•
Cloud Orbit S
The Cloud Orbit software is only compatible with Windows OS.
Knowledge Base Article
•
Cloud Orbit
The Cloud Orbit S software is only compatible with Windows OS.
Knowledge Base Article
•
Cloud Orbit S
There are several reasons the Orbit headset battery might not be charging while connected with the USB cable: The USB port the headset is plugged into may not be supplying enough power. This may happen if you are using a USB hub or laptop USB port Some USB ports do not supply power when in a power s
Knowledge Base Article
•
Cloud Orbit
Nintendo Switch USB Setup 1. Power on the headset. 2. Hold down the microphone volume wheel for 2 seconds to change audio modes. Repeat this step until the headset plays the voice prompt “2 Channel”. 3. Connect the headset to the Nintendo Switch dock via the USB Type-C to Type-A cable. 4. Hold the H
Knowledge Base Article
•
Cloud Orbit
It is not recommended to use an amp with the Orbit headset because the standard line level voltage must not be exceeded. If the amp outputs more than the line level, the headset may experience distortion or damage.
Knowledge Base Article
•
Cloud Orbit
3D mode cannot be enabled when the Orbit S headset is in Hi-Res mode. Check the current audio settings that are enabled on the headset.
Knowledge Base Article
•
Cloud Orbit S
If you notice that the audio is not balanced when using the 3D mode on the Orbit S headset, it may need to be centered. Look at the center of your screen and press the 3D button to mark as the focal point for audio. You will notice that moving your head position does not change the point of referenc
Knowledge Base Article
•
Cloud Orbit S
Calibrate the headset again to make sure it's centered. Check the head gesture values to see that they are not too small. The real-time sensor readings can be used as a guide to help with how far movements should be.
Knowledge Base Article
•
Cloud Orbit S