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Knowledge Base Articles
Knowledge Base Articles
Charging the Headset When the charging cable is connected the LED will indicate the status. Status LED LED solid red > Charging LED off > Fully charged “Battery low” voice prompt plays at 15% battery. To disable USB charging, hold down the headphone volume wheel for 2 seconds.
Knowledge Base Article
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Cloud Orbit
When the charging cable is connected, the LED will indicate the status. LED Status Charging: LED solid red Fully charged: LED off “Battery low” voice prompt plays at 15% battery. To disable USB charging, hold down the headphone volume wheel for 2 seconds.
Knowledge Base Article
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Cloud Orbit S
Cloud Orbit S Analog 3.5mm Mode 1. Power on the headset 2. Connect the headset to the device’s 3.5mm port with the 3.5mm (4-pole) cable
Knowledge Base Article
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Cloud Orbit S
It is not recommended to use an amp with the Orbit S headset because the standard line level voltage must not be exceeded. If the amp outputs more than the line level, the headset may experience distortion or damage.
Knowledge Base Article
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Cloud Orbit S
PC USB Setup 1. Power on the headset. 2. Connect the headset to the PC with the USB Type-C to USB Type-A cable. 3. Right click speaker icon > Select Open Sound settings > Select Sound control panel 4. Under Playback tab, click on “HyperX Cloud Orbit” and click on Set Default. 5. Under Recording tab,
Knowledge Base Article
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Cloud Orbit
USB Audio Modes While the headset is connected to a device via USB, hold down the microphone volume wheel for 2 seconds to change the USB audio mode. A voice prompt will tell you which mode the headset is using. Audio Mode 7.1 Channel The default mode that’s best used for immersive surround sound co
Knowledge Base Article
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Cloud Orbit S
A. Microphone mute B. Status LED C. Power button D. 3D button E. Microphone port F. USB Type-C port G. 3.5mm port H. Microphone volume wheel I. Headphone volume wheel J. Detachable boom microphone K. USB Type-C to USB Type-A cable L. USB Type-C to USB Type-C cable M. 3.5mm cable (4 pole)
Knowledge Base Article
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Cloud Orbit S
Change the audio mode from 7.1 surround sound to stereo on the headset to see if there is sound output. There is a limitation with some audio services and not all modes are supported. Check that the chat provider is compatible with the configuration and the proper output device is selected.
Knowledge Base Article
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Cloud Orbit S
The USB port the headset is plugged into may not be supplying enough power. Additionally, some PC USB ports may not supply power in "sleep mode" and/or other power-saving modes. Lastly, if the USB charging mode is disabled on the Cloud Orbit, the headset will not charge through USB until the headset
Knowledge Base Article
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Cloud Orbit