HyperX Support Center
Knowledge Base Articles
Knowledge Base Articles
Change the audio mode from 7.1 surround sound to stereo on the headset to see if there is sound output. There is a limitation with some audio services and not all modes are supported. Check that the chat provider is compatible with the configuration and the proper output device is selected.
Knowledge Base Article
•
Cloud Orbit S
Cloud Orbit Specifications Headphone Driver: Planar transducer, 100 mm Type: Circumaural, Closed back Frequency response: 10Hz–50,000Hz Sound pressure level: >120 dB T.H.D.: < 0.1% (1 kHz, 1 mW) Weight: 368g Cable length: USB Type-C to USB Type-A: 3m USB Type-C to USB Type-C: 1.5m 3.5mm plug (4-pole
Knowledge Base Article
•
Cloud Orbit
PlayStation 4 USB Setup 1. Power on the headset. 2. Hold down the microphone volume wheel for 2 seconds to change audio modes. Repeat this step until the headset plays the voice prompt “2 Channel”. 3. Connect the headset to the PlayStation 4 console with the USB Type-C to USB Type-A cable. 4. From t
Knowledge Base Article
•
Cloud Orbit S
Sidetone on the Orbit headset can be disabled by turning down the microphone volume level until a low double beep plays through the headset. The sidetone feature can be enabled again by turning up the microphone volume until a single beep plays through the headset. *The Orbit software can also be us
Knowledge Base Article
•
Cloud Orbit
Sidetone on the Orbit S headset can be disabled by turning down the microphone volume level until a low double beep plays through the headset. The sidetone feature can be enabled again by turning up the microphone volume until a single beep plays through the headset. *The Orbit S software can also b
Knowledge Base Article
•
Cloud Orbit S
Cloud Orbit Analog 3.5mm Mode 1. Power on the headset 2. Connect the headset to the device’s 3.5mm port with the 3.5mm (4-pole) cable
Knowledge Base Article
•
Cloud Orbit
3D Modes Hold down the 3D button for 2 seconds to change the 3D modes. A voice prompt will tell you which 3D mode the headset is using. 3D Manual* 3D audio and head tracking are enabled. This mode is best used when sitting down and looking at a stationary display, such as when you’re playing on a PC
Knowledge Base Article
•
Cloud Orbit S